CE Program - "Dental Insurance in a Day for the Team" with Teresa Duncan, MS
Contact: Erin Matlock
Email: ematlock@nvds.org
Phone: (703) 642-5297
In-Person Continuing Education
Registration will open September 1, 2025
Description:
Insurance is an important part of your office’s revenue cycle, but it does not need to overwhelm your daily routine. Manage your information and your claims to minimize delays and rejections. Effective insurance coordinators have set up systems and are constantly flexible with their learning. Clinical team members who pay close attention to documentation ensure prompt payment and help their offices shorten the revenue cycle. Translation: fast payment for services rendered!
Everyone has a hand in coding success. This course is perfect for the new or uncertain insurance coordinator. Experienced coders will benefit from the sections on documentation updates and participation decisions.
Objectives:
- Learn to submit clean claims and attachments
- Assess your insurance system’s effectiveness
- Become more confident in your insurance knowledge
- Have better benefit conversations with patients
Biography:
Teresa is a speaker and writer with over 20 years’ experience in healthcare. Her areas of expertise include revenue protection using proven accounts receivable and insurance methods; and helping doctors and managers establish solid management systems. A recipient of the Lifetime Achievement Award from the American Association of Dental Office Management, she understands the importance of continuing education.
She is the author of Moving Your Patients to Yes: Easy Insurance Conversations and a regular contributing author to the ADA’s Annual CDT Companion Guide™. Teresa is a frequent contributor to multiple dental publications. She was a founding Trustee for the auxiliary-learning focused DALE Foundation. Teresa is a member of several organizations including Women in DSO and the National Association of Dental Plans.
She has been named one of the Top 25 Women in Dentistry by Dental Products Report Magazine and is recognized annually as a Leader in Consulting by Dentistry Today. She provided consulting assistance in the development of the American Dental Association's Guidelines for Practice Success™. Her podcasts “Nobody Told Me That!” and “Chew On This!” provide regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management from Marymount University.
The Northern Virginia Dental Society is an ADA CERP Recognized Provider.
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. See each course description for the number of continuing education credits designated by the Northern Virginia Dental Society.
