NVDS ONLINE CE PROGRAM – “Business Toolkit to Drive Customized Practice Solutions” with Keith Nicholson, DDS, MS, MBA

As providers, we face an increasingly complex professional landscape that demands more than clinical excellence. During our time together, we will apply operations and finance principles to solve diverse business challenges. For operations, we will reveal how enhanced workflows and elite customer service can raise productivity and can decrease consumer pain points. On a higher level, we will illustrate how to design an operational playbook that drives your financial model, identifying key inputs for different appointment types. For finance, the dental industry is innovative and provides exciting options for capital expenditures, such as new equipment or office remodeling. We’ll show how financial forecasts augment your decision-making. On the aggregate, a versatile business toolkit highlights competitive advantages, uncovers underperforming areas, and builds customizable business solutions that uphold the sanctity of the patient-doctor relationship. Efficiency is adopting strategic measures that simultaneously ignite growth, strengthen team engagement, and improve the patient experience. Lastly, we will examine practice transitions, exploring both traditional (doctor-doctor) transactions and DSO/PE sales.

Dr. Gozal is currently the Dean of the Joan C. Edwards School of Medicine and Vice President for Health Affairs of Marshall University in Huntington, West Virginia. Dr. Gozal’s research interests include projects such as gene and cellular regulation in hypoxia and sleep disruption, murine models of sleep disorders, and genomic and proteomic approaches to clinical and epidemiological aspects of sleep apnea in both adults and children. In addition, he has pioneered biomarker discovery and machine learning approaches for the diagnosis of sleep apnea across the lifespan. More recently, he has begun exploration of the role of the gut microbiome and circulating exosomes as mechanistic effectors and biomarkers in sleep disorders and associated morbidities.

He is Past President of the American Thoracic Society, the world leading organization for pulmonary, critical are and sleep medicine, was a member of the Board of Directors of the Sleep Research Society 2014-2016 and is Deputy Editor-in-Chief for the journal Sleep, and Associate Editor for ERJ, Pediatric Pulmonology, and Frontiers in Neurology and Frontiers in Psychiatry. He has been the recipient of the ATS Amberson Lecture in 2002 and was awarded the William C. Dement Academic Achievement Award by the American Academy of Sleep Medicine in 2013, and the 2016 Lifetime Achievement Award of the National Sleep Foundation. He has also received two honorary doctorates from the University of Barcelona and University of Lleida in Spain. His research work has been continuously supported by grants from the NIH since 1992, and he has published over 850 peer-reviewed original articles carrying a H index of 137 and >80,000 citations along with nearly 200 book chapters and reviews, edited 7 books, presented more than 1,000 scientific abstracts, and has extensively lectured all over the world.