NVDS ONLINE CE PROGRAM – “Business Toolkit to Drive Customized Practice Solutions” with Keith Nicholson, DDS, MS, MBA
Location: Live Webinar
Contact: Erin Matlock
Email: ematlock@nvds.org
Phone: 703/642-5297
ONLINE CONTINUING EDUCATION
**Registration Deadline 2/25/26**
Registration confirmed by email
Two Ways to Register
or
Webinar Registration Form 2-27-26
Please contact Erin Matlock at ematlock@nvds.org with any questions.
THIS LIVE STREAMING WEBINAR WILL INCLUDE A QUESTION & ANSWER SESSION
- Preregistration is required
- All registrations will be confirmed by email
- Webinar log-in information will be sent by email within three(3) business days
- Each registrant must have a unique email address
- Attendees will receive their CE certificate by email three(3) business days after the webinar
The webinar will be recorded and available on demand for credit on the NVDS website by Monday 3/2/26 and available until 3/30/26.
Synopsis:
As providers, we face an increasingly complex professional landscape that demands more than clinical excellence. During our time together, we will apply operations and finance principles to solve diverse business challenges. For operations, we will reveal how enhanced workflows and elite customer service can raise productivity and can decrease consumer pain points. On a higher level, we will illustrate how to design an operational playbook that drives your financial model, identifying key inputs for different appointment types. For finance, the dental industry is innovative and provides exciting options for capital expenditures, such as new equipment or office remodeling. We’ll show how financial forecasts augment your decision-making. On the aggregate, a versatile business toolkit highlights competitive advantages, uncovers underperforming areas, and builds customizable business solutions that uphold the sanctity of the patient-doctor relationship. Efficiency is adopting strategic measures that simultaneously ignite growth, strengthen team engagement, and improve the patient experience. Lastly, we will examine practice transitions, exploring both traditional (doctor-doctor) transactions and DSO/PE sales.
Course Objectives:
- Integrate a versatile business toolkit that drives productivity and patient engagement.
- Analyze how enhanced workflows can increase efficiency, reduce patient pain points, and mitigate office stress.
- Use capacity calculations to streamline operations and maximize employee utilization.
- Design an operational playbook that connects clinical scheduling and service mix to the financial health of the practice.
- Apply financial forecasts to assess capital expenditures and support sustainable growth.
- Review the value preparing for a practice transition, outline appraisal methodologies, discuss nuances between traditional (doctor-doctor) transaction and DSO/PE sale, and explore the mechanics of private equity.
About Our Presenter:
Dr. Keith is an orthodontist and published author who has been active in various domains of dentistry. During his dynamic career, he has owned and run a 4-location private practice, which he led through phases of expansion and increased profitability. He also serves as part-time faculty at the University of Louisville, where he has mentored research projects and taught seminars related to biomechanics and practice management. Additionally, Dr. Keith is a consultant with PMA Practice Transitions, appraising and selling dental practices. As a practice owner, Dr. Keith was compelled to learn proven business frameworks so he earned an MBA from Wharton. His versatile background empowers him to streamline operations and create value for patients, teams, and practices. He enjoys helping peers unlock their potential, whether curating growth or optimizing profitability. Dr. Keith lives in Philadelphia with his wife and their two children. He enjoys spending time with family and friends, traveling, and coaching sports.The Northern Virginia Dental Society is an ADA CERP Recognized Provider.
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. See each course description for the number of continuing education credits designated by the Northern Virginia Dental Society.
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